TECHNICAL SUPPORT

Customer stillness is the most important thing for a CAM producer. SUM 3D is supported by a technical support qualified team, whose aim is to be on the side of the customer for every requirement and production need.
That’s why many activities are performed: hot-line support, internet support, real time support ( e-mail service ), technical bulletin mailing, customer suggestion collection. All these activities give the customer the support needed to work with the stilness required.

SUM 3D PUTS CUSTOMER EXPERIENCE "INTO THE SAFE"

What about the value of a company experience, got in many years? It’s a difficult evaluation, but surely it’s a fortune: maybe the company itself.
How much it was invested to train new people, where are that "tricks of the trade" the company found after years of tests and attempts? SUM 3D is able to work looking at experience the company has got during the years.

SUM USER

SUM USER is a program whose goal is to promote benefit activities for users: everyone who uses SUM 3D can enter into SUM USER. Activities such as to customize the installation, exchange experience about the software usage, beta-site activities, upgrade on CAM and production main themes and so on, allow SUM 3D users to get maximum from the investment and let the technological level of the firm grows up.

MINIMUM SYSTEM REQUIREMENTS

USER INTERFACE

User interface is specifically studied for those ones who have no knowledge about using of computers. User is driven among different functions, from the tool definition toward the tool-path calculation.